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Our free return service

Pick up or return delivery in case of complaints

If covered under guarantee the return of your Einhell product is always free for you. Simply: Download, print, and return your claim form by post together with a copy of your proof of purchase.

We shall then inform you of all further steps of the returns process. We will provide you with information on the appropriate shipping options for your device and its safe packaging, or we can provide you with one of our competent service partners in your area. In this way we keep the periods short and process your request in the fastest possible time.

Our service hotline

For any question on your Einhell products or technical difficulties, please contact our service hotline.

UK Hotline

0151 649 1500

IR Hotline

1890 946 244

Monday till Thursday
8:45 am - 5:00 pm

Friday
8:45 am - 3:15 pm

Always reliable! The Einhell return service processes your repairs. Quick, reliable - and if covered under guarantee. Free too!
Service employees of iSC GmbH process returns and repair orders.

Return service for devices outside the guarantee period

Convenient repairs and maintenance

We offer our convenient repairs and return service also for devices, which are no longer in the guarantee period. Ensuing costs for pickup or shipment shall be invoiced to you along with the cost of repairs.