Our free return service
Pick up or return delivery in case of complaints
If covered under guarantee the return of your Einhell product is always free for you. Simply: Download, print, and return your claim form by post together with a copy of your proof of purchase.
We shall then inform you of all further steps of the returns process. We will provide you with information on the appropriate shipping options for your device and its safe packaging, or we can provide you with one of our competent service partners in your area. In this way we keep the periods short and process your request in the fastest possible time.
Our service hotline
For any question on your Einhell products or technical difficulties, please contact our service hotline.
0151 649 1500
0044 151 649 1500
Monday till Thursday
9:30 am - 5:00 pm
9:30 am - 3:15 pm
Return service for devices outside the guarantee period
Convenient repairs and maintenance
We offer our convenient repairs and return service also for devices, which are no longer in the guarantee period. Ensuing costs for pickup or shipment shall be invoiced to you along with the cost of repairs.